Legal notice

 

Legal Notice (Impressum)

Business Operator AnkleZen

Contact For all inquiries, please use the contact form available on our website or refer to the contact details provided in our Contact Information policy.

Nature of Business AnkleZen operates as an online retail store. Products are sourced and shipped directly from suppliers in China via dropshipping. AnkleZen acts as the seller of record and is responsible for customer service, returns, and complaints.

Customs & Import As goods are shipped from China, orders entering the European Union may be subject to customs inspection. For orders valued above €150, import duties may apply and are the responsibility of the buyer unless otherwise stated at checkout.

Dispute Resolution In accordance with EU Regulation No. 524/2013, consumers in the EU may use the Online Dispute Resolution (ODR) platform for resolving disputes:https://ec.europa.eu/consumers/odr

We are not obligated to participate in dispute resolution before a consumer arbitration board but are willing to do so.